Email and Marketing Automation
Welcome, follow-up and win-back emails that send themselves.
From the work: AI Reklame
AI video ads
Ads without a camera or a crew: one meadow, one light, one grade that hold in every shot, cuts that sell, ready for Meta.
Email is the channel you own. We set up the tool, build the list and the segments, write and design the emails, and connect the automations that send them at the right moment: a welcome sequence, a follow-up after an inquiry, a reminder after an abandoned cart, a win-back after months of silence. The automation team wires it to your CRM and your site, so the emails know who they are talking to.
TIM Studio works from Novi Sad in Serbia, remotely, in English and Serbian, for companies in the UK, the EU and the US, and at home across Serbia, Croatia, Bosnia and Herzegovina and Montenegro.
What you get
Email tool set up with your domain authenticated (SPF, DKIM, DMARC), so your emails land in the inbox and not in spam
List import, cleaning and segments that match how you actually sell
Written and designed email templates in your brand, tested across the main email clients
Automated sequences: welcome, inquiry follow-up, abandoned cart, post-purchase and win-back, each with its trigger and timing written down
Connection to your CRM, site forms and shop, so a new lead or order starts the right sequence on its own
A monthly newsletter or campaign, written and sent, when you want a regular send as well
A report on opens, clicks, replies and revenue attributed to email, in plain language
How the work runs
Tool and list
We pick or keep the tool, authenticate your domain, import and clean the list and define the segments.
Sequences and copy
We map the sequences that matter for your business, then write and design every email in them.
Connect and test
We connect the triggers to your CRM, forms and shop, and test every path with real test contacts before it goes live.
Send and report
Sequences go live, regular sends start if you want them, and you get a monthly report on what email did.
Before you ask
Whatever fits your size and your stack: Mailchimp, Brevo, Klaviyo for shops, or Resend and n8n for teams that want it fully inside their own systems. If you already use one, we stay in it.
Yes, but it starts smaller. We set up the capture points on your site and in your shop first, then the welcome sequence, so every new contact is handled from day one. Campaigns and newsletters come once the list can carry them.
It sits on top of it. The automation branch builds the flows between your tools; this service is the email layer: the sequences, the copy, the design and the sends. When both are ours, the CRM, the site and the emails share one set of data.
Write to us.